Join the team, and become a true Payments Nomad.
Be part of a dynamic team in the exciting FinTech and PayTech space.
We have remote-first positions available in local and international sales and support, and we’re always looking for talented individuals to enhance our core competence in other areas.
Submit your CV with a cover letter outlining your skills and ideal position within Nomad, to hr@nomadeft.com and, we'll be in touch!
We have the following vacancies at Nomad
Sales Consultant - Nomad Merchant Services
As a Sales Consultant for Nomad Merchant Services, you will focus on delivering Nomad’s comprehensive suite of merchant services to retail businesses, with no specific geographic area. You are free to promote and sell the Nomad services in any region. These services may include point-of-sale (POS) devices, payment processing, and value added service such as loyalty and gift card programs. Key Responsibilities: Community Engagement: Connect with local businesses to understand their unique needs and challenges, offering tailored solutions from Nomad’s portfolio to enhance their payment processing ecosystem Service Customisation: Customise Nomad’s merchant services to suit the specific needs of various industries within your local market, such as retail, restaurant and hospitality, cash and carry, builders merchants, pharmacies and DIY. Training and Support: Provide training to business owners and their teams on how to effectively use Nomad’s services, along with ongoing technical support
Delphi Software Developer
As a Delphi Developer at Nomad you would work on the development and maintenance of desktop and web-based applications. With responsibilities ranging from analysing business requirements to delivering fully functional, high-quality payments software solutions. The ideal candidate will be proficient in Delphi programming, have strong analytical and problem-solving skills, and be able to work effectively in a collaborative team environment. Key Responsibilities: Software Development: Design, code, test, and maintain Delphi-based applications. Develop new features and improve existing functionality in software solutions. Write clean, scalable, and efficient code using Delphi. Application Maintenance: Identify bugs and performance bottlenecks in existing applications and develop fixes. Perform regular updates and upgrades to existing software systems. Collaboration: Work closely with cross-functional teams (including designers, QA engineers, and project managers) to ensure that the software meets customer needs. Participate in code reviews and provide feedback to peers. Testing and Debugging: Perform thorough testing of applications to ensure functionality, reliability, and user experience. Debug and troubleshoot issues in software, addressing defects and performance concerns. Documentation: Prepare and maintain technical documentation for applications and code. Ensure documentation reflects the latest changes and updates in the codebase. Project Management: Manage tasks and deadlines using project management tools (e.g., Jira, Trello). Provide progress reports and updates to stakeholders and management. Skills and Qualifications: Technical Skills: Proficiency in Delphi (Object Pascal) development. Strong knowledge of VCL (Visual Component Library) frameworks. Experience with SQL and working with databases such as SQL Server, MySQL, or PostgreSQL. Understanding of REST APIs for integrations. Knowledge of version control systems, especially Git or SVN. Ability to use popular ISO specifications such as ISO 8583 and ISO 20022. Programming knowledge of advanced networking features. Problem Solving: Strong analytical and problem-solving skills. Ability to troubleshoot complex issues in a multi-platform environment. Communication: Excellent verbal and written communication skills. Ability to work effectively in a team and with minimal supervision. Experience: 3+ years of experience in Delphi development. Experience in developing large-scale, high-performance desktop or client-server applications. Familiarity with Agile/Scrum methodologies. Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience). Preferred Qualifications: Experience with application development using Delphi. Knowledge of C++, .NET, or other programming languages. Experience in working with cloud-based services (e.g., AWS, Azure). Location: Remote (South Africa)
Junior Helpdesk Technician
As a Junior Helpdesk Technician at Nomad EFT, you will be responsible for handling incoming customer queries, troubleshooting technical issues, and providing end-to-end support. This role requires strong problem-solving skills, excellent customer service abilities, and the capacity to operate in a fast-paced environment. Key Responsibilities: Customer Support: Respond professionally to customer inquiries via various communication platforms. Provide timely assistance and troubleshooting to identify the root cause of technical issues. Ensure regular and concise feedback is shared with customers and stakeholders. Follow up on customer calls and escalate priority issues when necessary. Complete call logs and reports accurately. Technical Support: Remotely support, maintain, and monitor customer infrastructure. Analyze log files to diagnose issues. Follow escalation procedures and best practices to resolve technical challenges. Process Adherence: Ensure all policies, processes, and procedures are strictly followed. Capture all interactions on the internal systems in the approved manner. Documentation: Maintain accurate records of customer interactions and technical solutions. Prepare reports related to helpdesk performance metrics. Project Management: Manage assigned tasks and meet SLA targets. Provide regular updates to management regarding case progress. Skills and Competencies: Strong customer service and communication skills. Problem-solving and decision-making abilities. Proficiency in Windows OS and Microsoft Office applications. Ability to operate effectively in a dynamic and fast-paced environment. Excellent time management and interpersonal skills. Team player with a proactive approach to tasks. Experience: Minimum 1 year of experience in a technical call center or similar customer service/helpdesk role (advantageous). Basic knowledge of networking and relevant computer applications. Understanding of customer service principles and best practices. Education: Matric / Senior Certificate or equivalent. A+, N+, or an IT-based qualification (advantageous). Location:Remote (GP, KZN preferred) Remuneration:Offer will be based on knowledge and previous experience. If you have not heard from us within two weeks, please consider your application unsuccessful. Availability: Immediate Shift Work: Includes after-hours and standby support as required.
Field Technician (KZN Region)
As a Field Technician at Nomad EFT, you will be responsible for implementing, installing, and supporting hardware components, software applications, and networking related to integrated payment solutions at customer sites. This role requires technical expertise, strong problem-solving abilities, and excellent customer service skills. Key Responsibilities: Implementation and Support: Initiate and execute implementation processes for new and existing customers. Install hardware, software, and connectivity components both remotely and on-site. Provide on-site customer training and support. Troubleshoot and resolve technical issues, escalating when necessary. Ensure timely and successful implementations. Customer Management: Serve as the primary point of contact during implementation. Assess customer requirements and gather necessary documentation. Provide regular and clear feedback to customers and internal stakeholders. Process Adherence: Ensure compliance with company policies and procedures. Accurately document all installations, training sessions, and customer interactions. Maintain communication with internal teams to facilitate smooth implementations. Documentation: Prepare and maintain implementation-related documentation. Provide ongoing support and feedback to the helpdesk team. Project Coordination: Coordinate with internal teams to ensure stock availability for installations. Maintain regular communication with internal departments to ensure successful deployments. Skills and Competencies: Technical problem-solving abilities. Strong communication and interpersonal skills. Customer service orientation. Time management and organizational skills. Ability to work independently and as part of a team. Proficiency in Windows OS and Microsoft Office applications. Ability to travel and work on-site as required. Experience: Minimum 1 year of experience in IT technical field support, installations, networking, or a related customer service role (advantageous). Knowledge of hardware and software installation processes. Understanding of networking and connectivity solutions. Experience in troubleshooting and technical problem-solving. Education: Matric / Senior Certificate or equivalent. A+, N+, or an IT-based qualification (advantageous). Requirements: Own reliable vehicle and valid driver’s license required. Location: KZN Remuneration: Offer will be based on knowledge and previous experience. If you have not heard from us within two weeks, please consider your application unsuccessful. Availability: Immediate